Privacy Policy

General information
The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy, which is provided below.

Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice section of this website.

How do we collect your data?
Your data is collected, firstly, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website via our IT systems. This consists primarily of technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you access this website.

What do we use your data for?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your usage behaviour.

What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information regarding the source, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given your consent to the processing of your data, you may withdraw this consent at any time with effect for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.

Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.

External hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact enquiries, metadata and communication data, contractual data, contact details, names, website visits and other data generated via a website.

We use the hosting provider for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Article 6(1)(b) of the GDPR) and in the interests of ensuring the secure, fast and efficient provision of our online services by a professional provider (Article 6(1)(f) of the GDPR).

Web hosting provider:
Strato AG
Pascalstraße 10
10587 Berlin
Germany
Website: https://www.strato.de

Our hosting provider will only process your data to the extent necessary to fulfil its contractual obligations and will follow our instructions regarding this data.

We have entered into a Data Processing Agreement (DPA) with Strato. This is a contract required under data protection law, which ensures that Strato processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may be vulnerable to security breaches. It is not possible to guarantee complete protection of data against access by third parties.

Information regarding the data controller
The data controller for this website is:

Syrooz UG (haftungsbeschränkt)
Reza Khonsari
Erwinstr. 13
79102 Freiburg
Germany
Telephone: +49 (0)761 6966 7782
E-Mail: info@syrooz.com

Cookies
Our website uses so-called ‘cookies’. Cookies are small text files that do not cause any harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g. cookies for processing payment services).

Cookies serve various purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to analyse user behaviour or to display advertisements.

Cookies that are necessary for the execution of the electronic communication process, for the provision of specific functions you have requested (e.g. the shopping basket function) or for the optimisation of the website (e.g. cookies for measuring website traffic) (necessary cookies), are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimised provision of its services. Where consent has been sought for the storage of cookies and similar recognition technologies, processing takes place exclusively on the basis of this consent (Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG); consent may be withdrawn at any time.

You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.

Where cookies from third-party providers or for analytical purposes are used, we will inform you of this separately within this privacy policy and, where necessary, seek your consent.

Server log files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and version
• operating system used
• Referrer URL
• Hostname of the connecting computer
• Time of the server request
• IP address

This data is not combined with other data sources.

This data is collected on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that the website functions correctly and is optimised – to this end, server log files must be collected.

Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables website operators to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used and the user’s location. Google may compile this data into a profile that is associated with the respective user or their device.

Google Analytics uses technologies that enable the identification of users for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google regarding the use of this website is generally transmitted to a Google server in the USA and stored there.

The use of this analytics tool is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. Where consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG; consent may be withdrawn at any time.

IP Anonymisation
We have enabled the IP anonymisation feature on this website. This means that Google will truncate your IP address within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser-Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout.

Newsletter details
If you would like to subscribe to the newsletter offered on the website, we require your email address and information that enables us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No further data is collected, or is collected only on a voluntary basis. We use this data exclusively for the purpose of sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter subscription form is carried out solely on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw your consent to the storage of your data and email address, and to their use for sending the newsletter, at any time, for example via the “Unsubscribe” link in the newsletter. The lawfulness of any data processing operations that have already taken place remains unaffected by this withdrawal.

Microsoft Bookings
This website uses Microsoft Bookings for booking appointments. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter “Microsoft”).

Microsoft Bookings allows you to book appointments with us online. When you book an appointment via Microsoft Bookings, the following data is transmitted to Microsoft and stored there:

• Name
• Email address
• Phone number (optional)
• Appointment details (date, time, service)
• Any further information you have provided

The use of Microsoft Bookings is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring an efficient appointment-booking process. Where consent has been sought, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be withdrawn at any time.

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Further details can be found here: https://www.microsoft.com/en-gb/trust-center/privacy

Order processing
We have entered into a data processing agreement (DPA) with the aforementioned provider. This is a contract required under data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Retention period
Data collected via Microsoft Bookings will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. This is usually the case once the booked appointment has taken place and no further appointments are scheduled. Mandatory statutory retention periods remain unaffected.

We reserve the right to amend this privacy policy from time to time to ensure it remains in line with current legal requirements or to reflect changes to our services, for example when introducing new services. The new privacy policy will then apply to your next visit.

Status: April 2026